FAQ

Messaging & Networking

• How do I invite someone who is not yet a member?

  Click on your profile picture in the top right corner of the screen. Select “Invite friends” from the dropdown menu and enter your friend’s name and email address. Click “Send invitation” to confirm. 

   

  Android:

  After logging in, tap “more” — the three little dashes on the top left. Next, select “Invite friends” and enter your friend’s name and email address. Click “Send invitation” to confirm.

  iPhone:

  After logging in, tap “more” on the bottom right of the screen. Next, select “Invite friends” and enter your friend’s name and email address. Tap “Send invitation” to confirm. 

• How do I send a group message?

  Go to your inbox and select “New message”. You can add multiple recipients in the “To” field. 

   

  Android:

  Go to your inbox and tap “All messages”. Next, select “New message” — you can add multiple recipients in the “To” field.

  iPhone:

  Go to your inbox and tap “All messages”. Next, select “New message” — you can add multiple recipients in the “To” field. 

• How many messages can I send?

  Though there’s no limit to the total number of messages members can send, InterNations reserves the right to take action against members who appear to be misusing the messaging feature. 

• What is a Twinkle?

  A Twinkle is a way of saying “hello” — you might share interests, live in the same place, or be new to the community. Click here to see and respond to Twinkles. Once you’ve selected a response to the Twinkle (Twinkle back or Ignore), it will be removed from your notifications.   

• How can I block another member?

  Find the person you want to block in your Contacts and click on their profile. If you’re using a computer, click “⋮” on the lefthand side; for mobile, select the downward arrow under their profile picture. Select “Block this member” from the dropdown menu, read the information that pops up, and press “Block” to confirm.

  Once you have blocked someone, you will no longer be able to connect with, message, or twinkle each other. If you are already connected, you will be removed from each other’s contact list, and any pending contact requests exists will be deleted.

  Android/iPhone/Mobile:

  If you no longer wish to be in contact with another member you can block them by following these steps:

  1. navigate to their profile
  2. tap the downwards arrow under their profile picture
  3. choose “Block this member” from the dropdown menu
  4. read the information that appears and press “Block” to confirm

  Once you have blocked another member you will no longer be able to connect with each other or send each other messages and Twinkles.  If you are already connected, you will be removed from each other’s list of contacts, and if a pending contact request exists it will be deleted.

  Please note, you cannot block members of the InterNations team or Ambassadors. 

• How can I unblock a member?

  Find the member via the search function and navigate to their profile page. You’ll then see the option to “Unblock this member”. 

Forum

• What is the Worldwide and Local Forum?

  The Worldwide Forum contains threads on global topics and expat life that are created by our members; it can be seen by all members worldwide and everyone can join the discussion. Each community also has its own Local Forum where members of that community can create threads and ask specific questions about their city.  

• How do I create a forum thread?

  Before posting, take a look at our Forum Guidelines. After clicking the Forum tab, you’ll see a “Create thread” button on the right. Give your thread a subject, write your post, and select a category. Click “Create thread” to post it. Remember that duplicate posts in multiple forums will be deleted by the Quality Assurance Team. 

• How do I delete a thread?

  Go to the post you’d like to delete, click the “⋮” button, and select “delete”.

• Are there any restrictions on what I can post?

  Our Forum Guidelines outline everything you need to keep in mind when posting. Basic Members can create one new thread every 24 hours and Albatross Members can create three. There are no restrictions on the number of replies you can post in existing threads.